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User's Guide

User's Guide

Here shown how to request an orders. Please send us your order request following the directions. For any questions, please contact us from the same form.

Select Product

Select product from 'Product List', and click on 'Go to this Product'.

Go to Request Form

Re-check the product detail and click on 'For ordering and contacting us'.

Filling Request Form

Fill in each item (marked with * are requested fields).
In ‘Request details’ write product name, color, quantity of your request.

Confirm the Order Request

Please review your order request and click on 'Submit'.
After receiving your order request, we will send you order confirmation e-mail. In the e-mai, total price including shipping fee, payment method and about shipping will be informed.
If you have any equests or questions regarding your order, please write them together in the form.

Return of purchased products

Returns of purchased products are accepted only when the products were found with deviation of quality, damaged on arrival, or wrong products were mistakenly sent. In such cases, we will promptly reimburse the total price, or re-send the ordered product if requested.

When returns are to be requested due to quality deviations, the deviations have to be reported with details and photos of the deviations to us by telephone or by e-mail within 7 days after the product is received.

Please be noted that return or replacement of products for other reasons will not be accepted.

When sent products were found with deviation and are to be returned, we will inform you return instruction either by telephone or e-mail.